Live Remote Assistance

 

 

    Step 1:  Once you are on the phone with a member of our support team. Please click here
 
Step 2:  You are prompted to download a small virus-free plug-in.
 
Step 3:  With your permission, your support representative can view your screen and share control of your mouse and keyboard.
 
Step 4:  You are in full control of your computer at all times. You always have overriding control of your mouse and keyboard, and you can end the screen-sharing session at any time.
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